Frequently Asked Questions

How far in advance should I make my reservation?

As soon as you know the date that you would like to rent is the best time. It will help insure that you can reserve the bounce you like best! We have customers that book months in advance! Although, should you be throwing a last minute party, or decide at the last minute, please still give us a call. We may have a bounce available to rent... even if it is the MORNING of the party!

Who sets up the equipment?

We set up all of our units because we want to ensure proper set up for the safest bouncing possible. All of our drivers have taken the PASS safety test.

Who supervises the bounces?

You will need to provide a responsible adult to supervise the children at all times. Our driver will go over the safety rules once the bounce is set up. You will also receive a "safety procedures" sheet with your rental agreement when you book your party, which must be signed and sent back. We will give you copies of all paperwork when the bounce is dropped off.

In addition, we can provide one attendant for $20 per hour and additional attendants at $15 per hour so that you can enjoy your party.

What happens if there is bad weather?

We understand that it is difficult to plan an outdoor event around the pending weather. If you book with us, and it should look like rain the day of your event, you can cancel up to 10 AM on the day of your party to cancel with no penalty. We can then send you your deposit back, or apply it to another rental, your choice! We want your decision to book with us as easy as possible. We all work too hard for our money to have it be lost due to rain! However, once the bounce has been set up, we can not offer any refunds.

Do you have any referrals?

Check out our Testimonials Page or ask us for a list of referrals.

Are your units clean and in good condition?

All of our units are in excellent condtion. We clean and sanitize each unit after every use.

How many children can use the unit at one time?

It depends on the size of the unit you have rented. We will be sure to discuss this with you.

Do you own the units, or are you a middleman company?

We own and maintain all of our own bounces. Since this is a full-time job for us, you will most likely get an answer when you call. You usually won't have to leave a message because we are at another job!

Can we pick up the bounce ourselves?

No, our insurance company requires that we set up the bounces. Besides the bounces average 250 pounds each and can be quite difficult to manuever, and besides, do you really need something ELSE to do for your party?

Can we keep the bounces overnight?

No, again, our insurance company has strict regulations regarding our bounces. It is not safe for kids to bounce after dusk.

What if our party is in the park and there is no electrical source?

We have a gas powered blower, which can be rented from us for an additional $40, but we will need to know well in advance to reserve this for you!

Can the bounces be set up indoors?

Absolutely! If there is an 18-foot ceiling, as in a school gym or church meeting room, it is a great alternative for winter parties! We also have the "Jump in the Box" that can be set up in a garage as it is only eight feet high.

Can you provide a certificate of additional insurance?

We can provide this for your event, if required, for a charge of $40, which is the cost in which our insurance company charges us.